Refunds and cancellation

Myers Engineering LLC provides TermClerk. Contact support@termclerk.com from the workspace owner's email for help with a cancellation or refund. Include the workspace name and Stripe receipt or invoice reference, but never card numbers or passwords. Cancel a subscription Open Workspace & billing, then Manage subscription. Cancel before the next renewal to prevent that next charge. Cancellation takes effect at the end of the current paid billing period; paid editing access continues until then. If you cannot use the portal, contact support before renewal so the owner can assist. First-payment refund You may request a refund of your first subscription payment within 7 calendar days of that payment. The product owner verifies the payment and processes an eligible refund through Stripe. A refund is returned to the original payment method; the payment provider and bank determine when it appears. We do not promise an instant refund. A refund of the initial subscription also ends that paid subscription so future renewals stop. Later payments Subsequent subscription payments are not routinely prorated or refunded for an unused portion of a billing period, except where applicable law requires otherwise. Contact support about an incorrect or duplicate charge so we can investigate and correct it. After paid access ends Your records and exports remain available in read-only mode. Editing requires an active subscription. Administrators can still remove members and delete individual contracts. Cancellation is not a deletion request; ask support if you also want the workspace closed or its records removed. Your rights This policy does not limit mandatory refund, cancellation or other rights under applicable law.